Md. Mubasshir Naib

Drove major architectural and production-level improvements across the Netti+ platform, including system refactoring, critical bug resolution, feature integration, hybrid caching, chatbot UX and accessibility enhancements, and Qdrant optimization. Customized and extended Langfuse for organization-level analytics, implementing privacy-preserving metrics and multi-tenant observability while maintaining end-to-end full-stack ownership. Proposed and implemented custom Qdrant indexing with file-upload-based indexing, improving document retrieval and search capabilities. Key Strength: Production AI Engineering, Architecture, Observability & System Optimization, Full-Stack Ownership.

Designed and implemented the Skill Management Agent and its end-to-end lifecycle, including multi-agent orchestration, dynamic skill loading, AI-driven skill improvement, proposal and version management, and human-in-the-loop approval. Took full-stack ownership by implementing core frontend features, resolving critical bugs, and preparing the application for both development and production environments. On the backend, developed key features and contributed to multi-agent workflows and AI orchestration. Also applied AI-DLC practices to improve development efficiency, debugging, and solution design. Key Strengths: Full-Stack Engineering, Multi-Agent Architecture & AI-Assisted Development, AI-DLC.

Engineered an end-to-end 9-service AWS AI pipeline, integrating S3, Textract, Bedrock, Knowledge Bases, Nova, Translate, Polly, Transcribe, CloudWatch, and OpenSearch. Contributed to RAG-based document intelligence, automated document processing, multilingual AI capabilities, and intelligent information extraction, gaining hands-on experience across the complete cloud AI lifecycle. Key Strengths: Cloud AI Architecture, AWS Integration & RAG Engineering, Full-stack Ownership.

Smart booking assistant for hotels, restaurants, services, and events. Features hotel availability and booking, booking cancellations with admin approval, Stripe payment integration with automated verification, confirmation emails, and instant notifications. Admin features include secure authentication, view/update/delete bookings, and approve cancellation requests. Implementation highlights include multi-API integration, automated payment and email flows, adaptive cards for confirmations, and secure access layers.

Virtual assistant for HR-related queries and company information. Employee features include company info, benefits and insurance details, leave policies and requests, PM clock entry, device requisitions, provident fund and loans, and payslip access. HR features include viewing and approving leave requests, managing employee info, and smart approval workflows with instant notifications. Backend includes real-time calculations, automated workflows, and instant updates to employees.